Africa

Senate threatens to summon minister, telecom operators over poor services, airtime deductions

Premium Times Nigeria November 11, 2026 5 views
Senate threatens to summon minister, telecom operators over poor services, airtime deductions

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The Nigerian Senate has issued a warning that it will summon the Minister of Communications and Digital Infrastructure, along with major telecommunications operators, if upcoming discussions fail to address widespread complaints regarding poor network services and unauthorized airtime deductions.

The threat was issued by the upper chamber of the National Assembly, which stated that the move would be contingent on the outcome of a scheduled meeting between the Senate Committee on Communications and the Nigerian Communications Commission (NCC).

According to the Senate, the primary objective of the engagement with the NCC is to obtain satisfactory answers to the concerns raised by Nigerians. The committee indicated that if the regulatory body cannot provide adequate explanations or solutions during this meeting, the legislative body will escalate the matter by directly calling in the minister and the telecom service providers.

The decision to potentially summon these officials and corporate entities highlights the growing frustration among consumers over the quality of telecommunications infrastructure in the country. The specific grievances cited include inconsistent network coverage and billing irregularities, particularly the unexplained deduction of airtime from users' accounts.

This development underscores the increasing scrutiny placed on the telecommunications sector by Nigeria’s legislative arm. By linking the summoning of high-profile stakeholders to the performance of the NCC in its upcoming briefing, the Senate aims to ensure accountability in the regulation and provision of digital services.

<small>Source: Premium Times Nigeria — read the original story there.</small>

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