Ikeja Electric has issued a formal apology to customers in specific areas of its service territory for failing to meet the mandated minimum daily electricity supply target of 20 hours.
The utility provider acknowledged that it did not achieve the required power supply duration on certain Band A feeders, a category of distribution lines typically serving high-density or critical infrastructure zones within its operational area.
The admission highlights ongoing challenges in meeting regulatory benchmarks for electricity availability in Nigeria, where consistent power supply remains a significant concern for both residential and commercial consumers.
By publicly recognizing the shortfall, the company has addressed the gap between its performance and the established minimum daily supply requirement, underscoring the difficulties in maintaining reliable grid stability across all feeder types.
<small>Source: Punch Nigeria — read the original story there.</small>