Ikeja Electric Distribution Company (Ikeja DisCo) issued an apology to Band A customers in Lagos for power disruptions that occurred on 4 and 5 November 2026, after days of outages in the city.
The company posted the apology on its X account, addressing the specific group of users entitled to a minimum of 20 hours of electricity each day. “Dear Esteemed Customer, we apologise for falling short of the expected minimum service level of 20 hours on the Band A feeders below for November 4th and 5th, 2026,” Ikeja Electric wrote.
The apology sparked anger on X, with several users taking to the platform to voice their frustration. “Honestly, I don’t think you guys are doing your job. These people constantly mock their customers and ignore everyone but Band A users. No apology and explanation. Are they providing service to just Band A users?” wrote a user identified as CFC Adeshinor. Another user, Damilola Adenusi, added, “Band A this, Band A that. Is it only Band A that you are providing services to? So Bands B, C, D, E and bandless customers are not important in the scheme of things? This is not good at all.” GreatEki posted, “Bastard people. So only Band A customers deserve an apology. God punish all of you there, top to bottom. Una dey crase!”
In a broader context, the Nigerian Independent System Operator (NISO) blamed gas supply shortages for a nationwide reduction in electricity generation and supply, affecting many regions beyond Lagos.
Minister of Power Joseph Tegbe confirmed the challenge and issued an apology to electricity consumers across Nigeria, acknowledging the widespread impact of the outages.
The incident underscores the ongoing power supply challenges in Lagos and across Nigeria, with consumers demanding consistent service for all distribution bands.
<small>Source: Daily Post Nigeria — read the original story there.</small>