GNI Overhauls Claims Operations, Clears N3bn Claims
Great Nigeria Insurance Plc (GNI), a leading insurance company in Nigeria, has undertaken a comprehensive overhaul of its claims operations to clear over N3 billion in outstanding claims.
Decisive Move to Restore Market Position and Customer Confidence
The insurance giant, recognizing the importance of prompt claim settlement, has taken a bold step to reclaim its market position and rebuild customer trust.
Streamlined Digital Workflows and Revamped Internal Approval Controls
To achieve this, GNI has implemented a maximum 48-hour turnaround time for processing and settling verified claims.
The company's management emphasizes that this policy is not a mere marketing gimmick but an embedded operational mandate backed by streamlined digital workflows and revamped internal approval controls.
Boosting Reliability and Responsiveness in Nigeria's Financial Services Sector
By clearing these outstanding claims, GNI aims to position itself as a reliable and responsive player in Nigeria's evolving financial services sector.
Great Nigeria Insurance Plc's Strategic Reforms
- Great Nigeria Insurance Plc (GNI) has overhauled its claims operations to clear over N3 billion in outstanding claims.
- The company aims to rebuild customer trust and restore its market position.
- GNI has implemented a maximum 48-hour turnaround time for processing and settling verified claims.
- The company's management emphasizes that the new policy is not a marketing gimmick but an embedded operational mandate backed by streamlined digital workflows and revamped internal approval controls.
- By settling these outstanding claims, GNI aims to position itself as a reliable and responsive player in Nigeria's financial services sector.
<small>Source: Vanguard News — read the original story there.</small>
